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Your delivery service sucks...i'm sad to leave this review because the actual SQDC employee are all nice and i've always had good service at the counter.
20:15 : notification "you are next". 20:16 : driver already at my door. Less than one minute. The notification is useless if the driver arrives before the customer can even react.
20:24 : I call the driver back, he refuses to return and explicitly promises delivery the next day. I waited the entire next day based on that promise. No delivery. E24 chat support informs me the order is cancelled, refunded minus delivery fees, and that the driver "wasn't aware of the policies."
If the driver had given me accurate information, I would have made other arrangements immediately. It was his false promise that caused the delay and the financial loss.
Their own chat support acknowledged in writing that the driver misinformed the customer, without offering any solution.
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