Vee
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1.0 ★ ☆☆☆☆ |
Jun-26 |
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Canna Cabana Jasper Avenue, Edmonton AB |
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| The employees here are awesome but store warranty policy is terrible. I come in on a regular basis to get disposable vapes and never ask for receipts. On my last visit, the worker insisted that I keep my receipt in case it leaks, her exact words were "if anything happens you can exchange as long as its within a 14 days window". Oddly enough, this vape started leaking as soon as I started using it. I stopped using it but cannot help that the leak drained a good amount of product. When I can back after 10 days and showed the employee, he stated that exchanges cannot be for used products as mine is now half empty. How would someone possibly know of a leak or issue if they need to identify that without using the vape? And when a vape does leak, of course the product inside will be low. I would rather you guys have a final sale policy so you don't waste people's time. There is no purpose to offering a policy that forces customers to jump through so many hoops on such a low value item. Especially when returning customers have already spent hundreds if not thousands in store. | ||
