Poor products and terrible customer service. They hold a "profits over people" business model and do not care that their products are misleading.
If you are going to purchase any of their products… don't throw away the packaging as you will be required to give all sorts of information regarding your complaint, only to be slapped in the face with a 50% return with no apology or care.
Sad that they feel that all their customers are "stoners" and they can fluff us off with poor service and ignore any problems or concerns raised.
If you enjoy their product, good. If you're thinking of investing or bringing this product into you business I would really read the fine print in your contract with them before you sign up.
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