jay L
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1.0 ★ ☆☆☆☆ |
May-26 |
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Burb Cannabis, Vancouver BC |
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| I've been to this UBC location multiple times, and most of the employees have been perfectly friendly and helpful. Unfortunately, this was the only staff member I've had a negative experience with. When I arrived, the tall employee with a beard working that shift was not in the store, so I had to wait for him to return. After I asked about a product, he repeatedly told me they didn't have what I was looking for without properly checking. I had to ask several times for clarification and eventually ask him to show me the display himself. The product was actually there on display, and I ended up purchasing it. Throughout the interaction, his attitude felt dismissive, unfriendly, and borderline aggressive, and it seemed clear he did not want to assist customers. I understand retail can be stressful, especially in a student area, but leaving the store unattended and being unwilling to properly help customers is not acceptable. | ||
