Angajudit G
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5.0 ★★★★★ |
Dec-25 |
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Fika Cannabis Distillery, Toronto ON |
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| Very disappointing experience due to staff behavior. We were enjoying our visit until an employee became unnecessarily rude and confrontational because the door was not closed immediately. Instead of politely asking or explaining, the staff member spoke to us in a harsh and unprofessional tone, which was completely uncalled for. As paying customers, we expect basic courtesy and respectful communication. The way this situation was handled made us feel unwelcome and uncomfortable, and it overshadowed what should have been a pleasant visit. Customer service is a huge part of the experience, especially in a hospitality setting. I sincerely hope management addresses this behavior, as it reflects poorly on an otherwise well-known establishment. This happened on boxing day, guy was wearing glasses. GOOFY. Naya the best though. | ||
