Bought a torch lighter to melt solder in the morning, flame doesn't stay lit, went back in hopes for an exchange and was denied without even looking at the receipt. 39.99 btw.
I was actually a very good customer to your store until extreme mistreatment over a simple mistake. I even gave ample opportunity for you to correct the situation. Crying about your facebook review is hilarious to me lol it's gonna be a hard life . The employees arguing and crying over the review makes you look terrible, your store isn't even that great , there two more right down the street. I'll start handing out my review more frequently to others as it's so strange that you guys can't work your system then blame the customer. my review is deserved . The staff is immature, get upset over negative feedback, can't use the system , crying online here is a nightmare! Trust me go down the street to NC . Grass Hopper will cry for years over constructive criticism . This has nothing to do with Covid LOl these are such random comments to make , lI never treated anyone as poorly as i was treated. i was just trying to help your staff because they don't know how to work your online processing system. Getting a hold of management and communication was extremely difficult and frustrating process when i ordered online for convenience.
Absolutely amazing service, I had a unsatisfactory product that was pretty much on the dot for the return, they made some calls and helped me exchange it, best service in town I highly recommend
Very Helpful and Friendly
The staff is amazing. Great knowledge of product. I called ahead to see if they could come to my vehicle for service and they did! They go above and beyond for their customers!
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4014 km* ⧉ 
(250) 562-1848
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Open 9:00am - 11:00pm
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