Mike is AMAZING!! When I walked in he was the only one on till and there was a huge line and he was zoomin through all the customers at the speed of light with excellent service! I highly highly, HIGHLY, recommend Mike!!
Went to return an item after being told I only needed the receipt many times over the span of a year & today I went to return a defective product for the first time & was told a receipt was not enough, they also needed the original packaging and did not return the defective product. Then the employee lied to me to justify their actions
I had a difficult situation where I believed I was misled by a staff member plus I had an issue with the vape I bought because it's not want I wanted . The manager at the time Tyrone stepped up and did his best to make it right. I was in customer service for over 20 years and Tyrone personified great customer service ! Great job !
You guys are awesome but honestly I'd probably just stop telling people about the vape cart policy cause it allows for the people with actual issues with their cart have a much smoother return/exchange process.
The manager is very unprofessional. Makes his own policies on return products. Very poor customer services. Rest of the staff is very friendly.
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