Store SummaryCanna Cabana has been serving customers for over 2 years at this location with about 11 competing dispensaries in a 2 km radius, having a fair overall user experience and satisfaction score when compared to other nearby dispensaries in Hamilton.
A cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. Canna Cabana operates 5 other stores in Hamilton, with a total of 93 stores across Ontario.
You're Always Welcome At Canna Cabana!
Since 2009 we’ve been dreaming up spaces for Cannabis lovers to feel at home. As smokers ourselves, we were sick and tired of sketchy alleys leading to bargain basements that made us feel like we were doing something wrong.
Canadians deserved something better, and so we opened our first Smoker’s Corner head shop in downtown Calgary that same year. Finally a bright, clean, welcoming place where marijuana enthusiasts could gather and geek out about cannabis culture – weed, bongs, pipes, vaporizers and our love of the plant!
After legalization, we knew we wanted to bring that same vibe to selling Cannabis (man, sometimes we still can’t believe it’s finally legal).
Canna Cabana was created for people who loved weed (still do) and want to buy it, smoke it, and talk about it in a playful, safe environment. We call that a Cabana and we built it for you!
Want to check out a new vape, chat about cannabis, and grab some rollies? Roll on in to your local Cabana, then keep on rolling.
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This is the Worst store of all stores I've visited.
I went in to place an order and a random girl came in and started yelling at me for how I parked outside and I got thrown out of the store for her behaviour. Mind you she was mad because I made a comment about parking in handicap parking spot without a handicap pass as I was injured in a car accident and was trying to park my car where there was no parking except handicap parking and she was sitting in her car with it running in a handicap permit parking claiming she was allowed to park there as her husband had to walk with a cane. She then came inside that store and tried to have her husband who was already in the store to attack me by yelling at me at the top of her lungs telling her husband to get me. The store clerk a man then raised his voice yelling at me and her to leave the store as I wasnt allowed to shop there anymore but continued to allow this lady and her husband to continue ordering there when it was his wife who came in the store hot and heavy and yelling starting unessecary drama to begin with.
Customer service skills are horrible thankfully there are alot of other competitors out there who politely served me. Wish the store clerk handled it correctly and talked to me to find out why she was attacking me and threw her out when she came in hot and heavy starting to yell at me when I was inside minding my own business trying to place an order not causing any scene in the store then it could of been h ..
This canna cabana location is my go-to dispo in Stoney Creek, with lovely staff and a welcoming environment every time I visit. The budtenders are knowledgeable and so friendly. Maggie helped sign up for the elite membership today and was so helpful! 10/10 recommended!
I'll come in on restock day and popular products like the tribal Cuban lynx 510 cart, will already be sold out. If you know these are popular why aren't you ordering way more?
Amazing staff and selection. The team consistently goes above and beyond for their customers and handles situations professionally and respectfully.
It's unfortunate to see a recent review criticizing the store for enforcing the law. Cannabis retailers are legally prohibited from allowing minors to enter — even just inside the door. That's not a corporate preference; it's legislation. Expecting staff to risk fines, penalties, or their license because of personal circumstances is unreasonable.
From what was described, it sounds like the employees actually tried to accommodate the situation within legal limits, which speaks volumes about their customer service. Holding them accountable for following the law simply isn't fair.
Great business. Great staff. They deserve recognition, not backlash for doing their jobs properly.
First time visiting this store. Tried to make a purchase online, website didn't work. Called and spoke to an employee, explained I was on a walk and had my child/stroller with me (which I knew was not allowed to go into the actual dispensary), asked if this was a problem they explained that they'd just have someone stand with my kiddo while I went to the register. I've had other dispensary do the same or meet me at the door with my items. All that sounded good. I arrive, call the store to let them know we've arrived, they send an employee back to meet us, said employee then tells me I can go into the store but my child has to wait outside. My child is two. They clarified that they'd would stay outside with my child while I was in the store. Like the expectation was I was going to leave my two year old with a complete stranger being paid minimum wage, outside, where I can't see or hear them?? Isn't the entire point of the giant wall at the front of the store to prevent minors from being influenced by anything in the store? There is no law that says my child has to wait outside the store and cannot remain behind the partition wall. I asked the employee these same questions and I just got the same response, this is our policy blah blah blah.
I've never heard of this happening and never had the experience with any other dispensary. Disappointing to say the least.
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602 km* 
(289) 490-3332
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