Store Summary
Mood Cannabis Co has been serving customers for over 6 years at this location with about 8 competing dispensaries in a 5 km radius, having a very good overall user experience and satisfaction score when compared to other nearby dispensaries in Nanaimo.
A frequented cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. Mood Cannabis Co operates 1 other store in Nanaimo, with 1 other store across the rest of British Columbia.
When the Canadian government announced that it would legalize cannabis as of October 17, 2018, a team of professionals was formed to create Mood Cannabis Co. Mood Cannabis Co. is a group of legal retail cannabis stores that seek to elevate recreational cannabis by being the premier private cannabis retailer in British Columbia. Mood Cannabis Co. was named to reflect our core team’s belief that everyone should be able to exist freely within their desired state of mind, or mood, supported by legal, high-quality cannabis. By partnering with Canada’s Licensed Producers that have their origins in BC, and a few from other parts of Canada, we meet consumer needs and interests with some of the finest cannabis grown in the nation.
As a group of cannabis retail stores in the new era of legal cannabis, Mood Cannabis Co. honours the privilege of legal cannabis by dedicating ourselves to social responsibility, community engagement, and most importantly consumer education to support safe and mindful cannabis consumption.
Mood is the source for new and experienced cannabis consumers for high-quality cannabis and an engaging customer experience while offering consumers some of the most diverse brands and cannabis strains available from BC and a few select growers from other parts of Canada.
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WORST STORE EVER!
TODAY on MAY 13th 2026
i paid for an order early in the day at way before 4pm for a delivery to be dropped off that same day.
I Waited around all day when I got home from work and this order NEVER CAME on the time stamp of the order i PAID FOR.
I proceeded to call this store location and the person at the till said "this order was NOT placed before 5:30pm today. that is why YOUR ORDER was not being delivered today, then i proved time stamped purchases prior to 5:30pm and then he has the NERVE to LIE to me and be completely RUDE and arrogant and tell me that there was a glitch in the system and my order was NOT being delivered"
I told them I work in a shipping and receiving job position daily, i know time frames and orders very well.
i then told this staff member from MOOD cannabis that my payday wasn't for another 2 weeks and this order was important for sleep aid and stress relief and the "STAFF"
was NOT HELPFUL and VERY RUDE!
I WILL NEVER SPEND MONEY HERE OR GIVE THEM MY PRECIOUS TIME.
I AM VERY ANGRY AND UPSET how i was treated and talked to by such rude and arrogant lazy staff making up false excuses about NOT placing the order before 5:30pm and then proceed to lie about a glitch in a system...such disappointing and rude service. NEVER WILL I SHOP HERE AGAIN!
Was created by a woman with a brown couch looking jacket lol (We joked about it). She was nice and knowledgeable. She cleaned my battery for me as the connection was funky. Thank you, 5 stars, keep wearing that jacket.
We drive 20 minutes out of our way to come to this Mood. The customer service is immaculate and everyone genuinely cares. Today there was a mixup with our debit cards and they were so very kind about it. Thank you to the three dudes who made our days a lot brighter
Staff is always friendly and knowledgeable. Always a great experience here!
Everytime I visit Mood, I'm always treated friendly and with an upbeat attitude. Each staff member has been helpful in choosing which new product to try. By being open and honest about their personal experiences with each option they receive in store. A visit to a friend's place to hang out and chat is the vibe. I always feel satisfied with my purchases and look forward to the next visit.