I visited here the other day and had a great experience with a fellow named Quenton. Very friendly and welcoming. Helped my husband and I, and seemed to really understnad what we we were looking for. I'll definitely be returning. 5stars
Great place. Great staff. Always had great interactions with staff except one time and owner/manager called and rectified the situation which was much appreciated. Overall a great experience everytime.
Best Budtenders in the city! Always knowledgeable and have great recommendations. Cannot recommend more!
I had the misfortune of stopping by this store on my way home and unfortunately had a very negative experience. A staff member named Missey was extremely unprofessional in her conduct. When I asked a few simple questions, she responded in a dismissive manner, sighing and appearing visibly irritated. The overall attitude was unwelcoming and inappropriate for a customer-facing role.
I understand that everyone can have an off day, but after reading other reviews, it seems this may be a pattern rather than an isolated incident. My experience was consistent with those concerns.
What was particularly concerning was being told directly, "complain to whoever you want, I won't get disciplined, I get people fired." That kind of statement is unacceptable and reflects poorly on the business as a whole.
I will not be returning and will choose other locations instead. I did not purchase anything as a company like this with staff like that dont deserve my business.
The Ratings Trend indicator at top represents the change in overall rating from the most recent 5 reviews vs the combined rating of the most recent 10 (or up to 10, min 6 reviews required). A greyed-out indicator is displayed when there are insufficient reviews available, or there is no significant change in rating trend detected.