The store has a horrible manager running the store. The lady at the counter told me that they did not price match which I know for a fact that Canna cabana does and I asked her to go get the Manager. When the manager came out, she seemed defensive right off the start, Though she accused me of being defensive, I did explain that I was frustrated from the other lady, not helping me. I felt like she was quite rude to me She refused to help me or do a price check. When she didn't help me yes I was getting frustrated I did not yell or anything But I was definitely irritated that nobody seemed to be able to help me and continue to argue with me. She then proceeded to kick me out of the store, And she tried to flex her Manager power by saying that she was going to ban me from all stores in Canada, Which is Not something she can even do. She was rude and just liked the fact of having power over somebody. Somebody like this should not be managing a store at all. I would recommend going to any other canna cabana store because this one will not help you at all!
I had a great experience with Julia and Justin. Both were incredibly approachable, knowledgeable, and made the whole experience enjoyable. Their recommendations were spot on and you can tell they genuinely care about helping customers find the right fit. Amazing personalities, professional service, and overall just a great team effort in finding the best fit for you!
Their headline is lowest price, but i would say lowest costumer service.
I walked into the store and the moody girl asks me what do i want, and i said i have to call someone to send me a photo of what i usually get from the same store, and then she didn't said anything, after i finished my phone call she says to that because i spoke on the phone she can't sell me anything, and I'm why you didn't told me.
Just a waste of time that's all.
Great location, consistent selection, always very well stocked. Shoutout to El who has been a welcoming and friendly face on many visits. She's very knowledgable, professional, and beyond patient with people fumbling their IDs at the door camera. Patience of a saint. Give the girl a raise. In fact, give them all raises 👍
Ageist? They don't hire older people. You know, the one's with experience. Won't be shopping there ever in the future. Go to ValuBuds, they've been very helpful and aren't too full of themselves. It's selling pot 🙄 not Chanel.
In reply to your email, do an age average of the staff in each store. I'm guessing the median would reflect around 28 y.o. save your breath and time, your damage is done.
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3240 km ⧉ 
(587) 392-4705
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