Went in the store today and a man I've never seen before was working some Indian guy. He was so disrespectful. He told he would not take my health card even tho I've been their 15+ times with my health card and was being rude the entire time until he asked if I had an account with then he finally sold it to me. I can literally make an account on their website how dumb can someone be extremely disappointed won't be coming back. Maybe train your employees on how to talk to people or something 😡
Found them to be cold and not welcoming. So I left and went elsewhere. My money is appreciated other places. Perhaps the woman was going through something, I don't know but it's the least friendly place I've been.
Been a LONG time customer of this place since they opened. Bought a 50 dollar cart, tastes like coil. Wanted to exchange, called ahead to confirm, got woman on the line, she said my tone wasnt good enough for her and told me she refuses my service? Mind you i had zero tone on the phone just explained a situation...terrible customer service. Ill be following up with management about this employee. Simply asked if 5here was a manager she could call, as I work this afternoon.
Get better staff, most staff know their job, this particular staff member is HORRIBLE. Nothing but issues everytime I encounter her. Do better.
Always a pleasure coming here.
The staff is always on point , kind and respectful.
Never a bad experience🔥💯
The prices are good, and the location is close to home. The only problem I've ever had was yesterday when the heavy guy with the big beard went on a racist rant when I just wanted to get a few joints...
The rest of the staff is great, but that guy sucks, and the store would be better without him.
If it weren't for him, I'd have left 5 stars.
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445 km ⧉ 
(877) 671-6081
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