Store Summary
Cost Cannabis has been serving customers for over 5 years at this location with about 13 competing dispensaries in a 5 km radius, having a fair overall user experience and satisfaction score when compared to other nearby dispensaries in London.
A frequented cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. Cost Cannabis operates no other stores in London, with a total of 13 stores across Ontario.
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Found them to be cold and not welcoming. So I left and went elsewhere. My money is appreciated other places. Perhaps the woman was going through something, I don't know but it's the least friendly place I've been.
Been a LONG time customer of this place since they opened. Bought a 50 dollar cart, tastes like coil. Wanted to exchange, called ahead to confirm, got woman on the line, she said my tone wasnt good enough for her and told me she refuses my service? Mind you i had zero tone on the phone just explained a situation...terrible customer service. Ill be following up with management about this employee. Simply asked if 5here was a manager she could call, as I work this afternoon.
Get better staff, most staff know their job, this particular staff member is HORRIBLE. Nothing but issues everytime I encounter her. Do better.
Always a pleasure coming here.
The staff is always on point , kind and respectful.
Never a bad experience🔥💯
The prices are good, and the location is close to home. The only problem I've ever had was yesterday when the heavy guy with the big beard went on a racist rant when I just wanted to get a few joints...
The rest of the staff is great, but that guy sucks, and the store would be better without him.
If it weren't for him, I'd have left 5 stars.
10/10 would recommend! They have delivery and they even wrapped my bag of spooky spinach in cute wrapping paper!