Aside from a few mishaps in orders last, one plant has always been a great resource. Always reliable, and the staff is always personable. It's the reason I continue going back.
I love all the one plant locations. Been a day one at the Stoney Creek location, and they rock. This spot in Havelock tho is so cute, in an old train station. Great staff
Edited to talk about Emma, she is such an amazing person to deal with and her customer service skills are out of this world. She makes sure you have the best experience you can. She is also super helpful, as I have dealt with her a few times. Emma you have an amazing vibe and treat every single person I have seen you interact with as well as myself with so much respect and kindness. Don't ever let anyone steal your thunder girl.
Taya is amazing, she is super friendly and outgoing. Always smiles and jokes with not only me but other customers.
Emma was great and seemed to be training, did an awesome job n got me what I had picked out online before I got in the shop right after I showed it to her on my phone. Will for sure come back n hope to be helped by her again!
I'd like to add to start off , the shorter girl with orange hair is ALWAYS pleasant to deal with. My husband has been going to this location since it was the sunfish one.
I understand a lot has happened since the new owners , and everything has slowly switched over to One plant .. the break in .. I get it .. but that is no excuse to act like it's an inconvenience when someone asks to physically see a price list or even an inventory list. The taller lady with the longer blonde/brown I can't entirely remember your hair colour but the heavier set lady knows exactly what I'm talking about. When I asked to see what you had for pre rolls , cause you do not have them listed anywhere for people to see , not on the board , you didn't have an iPad or tablet available .. what did you tell me ? I could go on my phone and look. What about the people who do not have access to a smart phone ? I told you I didn't bring my phone and you acted like I was inconveniencing you and offered to go get a tablet so I could see your price lists and availability of what products you had. Why that wasn't available to begin with I don't know , but not everyone has data on their phones. I get your stuff isn't on display cause of the break in , but you don't even have somewhere in store to see what you have for sale for pre rolls and I'm sure for lots of other product.
Do better. Provide clear unobstructed product lists , and lose the attitude. The world doesn't need it. If you're going to work i ..
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