I wasn't going to write a review, but this is now the second time I've had an issue with the same employee, and I feel like I need to say something.
I went into the store last week and was completely ignored by the young Black woman who was working there. I was walking around the store for a while hoping that she would offer to help me, but she didn't acknowledge me at all. When I finally went up to her and asked for help, she responded very rudely, pointed me in the direction of where I could find what I was looking for, and then just abruptly walked away.
Her whole attitude was extremely unfriendly. She had this look on her face like she was annoyed that I was even asking her for help, and I honestly felt like I was bothering her. She also had an attitude like she owned the store and I wasn't worth her time. I understand that everyone has bad days, but this was not the first time I've experienced this from her.
I normally wouldn't bother writing a review about something like this, but having the same experience twice with the same person is disappointing. I've tried to give the store the benefit of the doubt, but the lack of customer service and the way I was treated has really put me off coming back.
I just don't think customers should feel like they are a bother when they walk into a store and ask an employee for help and then receive an extremely rude and dismissive response. I hope management takes this feedback seriously and she is spoken to about not tre ..
Love this store! Everyone is so friendly, specially Beatrice, she always recommends me fire stuff. they also have the best prices in vancouver for sure.
This is, without a doubt, the best cannabis store in British Columbia! They consistently have the best prices I've found anywhere in the province, along with an incredible selection of products and licensed producers.
The customer service is always outstanding, and every visit is a great experience. Everyone on the team is friendly, knowledgeable, and happy to help. I'd especially like to thank the manager, Ana Paula, as well as Leticia, Roberta, and Noella. They always go above and beyond to make customers feel welcome and help find exactly what they're looking for.
I highly recommend this store to anyone looking for great prices, an amazing selection, and truly exceptional customer service!
Probably my favorite dispensary, great selection, great prices, and super friendly staff! Beatrice and Roberta always provide amazing suggestions and service for me, never been let down by their recommendations! If you're looking for weed on a budget or as a moneybags, this is the dispensary to hit.
Been here several times, great customer service and awesome variety of products. Probably have the best prices around the area too!
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