I definitely don't recommend this location. Just terribly rude and unprofessional customer service. Watched a gentleman ask for a product and the girl informs him that it's for elite members only.. doesn't tell him that he can pay for that membership or anything.. like who turns away business? Go across the street to Gramsterdam for better customer service, and better variety of products that aren't put behind a pay wall. Literally all the same stuff they keep for their elite members can be found elsewhere without having to pay 35$ a year. Lame. Will never return after witnessing that.
Edit to respond: SO THEN OFFER THEM TO PURCHASE AN ELITE MEMBERSHIP..... What a miss.
Always exceptional service. Zhenia always takes great care of us when we come in. The only canna i like to go too.
Whoever is in charge of hiring at this location is doing everything right. Gene, Bonny and Tamara are beyond helpful, kind, and just great people to talk to. Love those gals!
Im in there all the time they r polite knowledgeable and helpful. Very engaging which is how I loke to be treated
The Castleridge location is the best in the City! Bonny and the staff are exceptional! Bonny went above and beyond to restore our faith in Canna Cabana after a failed online order experience (from District). Thanks for providing excellent customer service and for being an amazing lady!
The Ratings Trend indicator at top represents the change in overall rating from the most recent 5 reviews vs the combined rating of the most recent 10 (or up to 10, min 6 reviews required). A greyed-out indicator is displayed when there are insufficient reviews available, or there is no significant change in rating trend detected.