I've been coming here for a year, the staff are friendly and theres usually fun promos going on. I see Zhenia and Bonny the most, these two are great and are always quick to help even when its busy or late in the evening.
I definitely don't recommend this location. Just terribly rude and unprofessional customer service. Watched a gentleman ask for a product and the girl informs him that it's for elite members only.. doesn't tell him that he can pay for that membership or anything.. like who turns away business? Go across the street to Gramsterdam for better customer service, and better variety of products that aren't put behind a pay wall. Literally all the same stuff they keep for their elite members can be found elsewhere without having to pay 35$ a year. Lame. Will never return after witnessing that.
Edit to respond: SO THEN OFFER THEM TO PURCHASE AN ELITE MEMBERSHIP..... What a miss.
Always exceptional service. Zhenia always takes great care of us when we come in. The only canna i like to go too.
Whoever is in charge of hiring at this location is doing everything right. Gene, Bonny and Tamara are beyond helpful, kind, and just great people to talk to. Love those gals!
Im in there all the time they r polite knowledgeable and helpful. Very engaging which is how I loke to be treated
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301 km ⧉ 
(587) 392-4690
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