I was looking for places to buy a specific scented incense for an event happening and was surprised when Chat gpt told me with distance and the price this location was the best option.
Staff were super helpful kept it on the side for me, and even though they were out of my favorite edible the staffs suggestion was spot on for the edible and it made the event oh so much better.
I watched the shooting stars and it was like I was right there next to the stars. It was great, will be going again when I run out.
My boyfriend and I have been shopping here for about 3 years now and have a pleasant experience everytime. The workers are very knowledgeable and friendly. Pavel is especially helpful, answering all of our questions and giving us awesome recommendations everytime we come in!
I had recently been on the hunt for a new regular cannabis shop to purchase from. As I've had more good than bad experiences with Friendly Stranger I figured I would give them a try for my more frequent purchasing needs. There is one tender in particular that will be my main reason for going a little out of my way to make this my normal shop. This individuals name is Michelle. She's been a friendly, easy to talk to employee whose knowledge of individual product goes beyond just a worker. As someone suffering with severe PTSD I never find it easy to get lasting products but every time I've been in she's always come through with the perfect choice. To top that off even if she did all the leg work, if a tender was already looking after me she ensures they still get the sale credit. That's true integrity and a team player I hope the store is proud of. As long as she's there I don't think I have to go looking any further.
This review is based solely on my experience today with sales representative Michelle, not the store as a whole. Overall, I've consistently found the team to be welcoming, knowledgeable, helpful, and enjoyable to interact with.
However, my checkout experience today left me feeling unsettled and disappointed.
Since 2024, I've earned Level 3 status in the Sparks Rewards program, which provides members with certain discounts. In the past, I've experienced occasional system issues where discounts were not properly applied, so I've made it a habit to politely confirm at checkout that my rewards have been processed correctly. Other sales associates have always been understanding and helpful when I've asked.
Today, when I asked Michelle to confirm that my Level 3 discount had been applied, she told me my account was showing as Level 2. I explained that I consistently encounter this issue in-store, but that my account reflects Level 3 status. Rather than working with me to understand the discrepancy, she repeated that I was Level 2 and suggested the number I provided was incorrect.
I tried to show her my account details and asked how we might resolve the recurring issue, as I shop there regularly. Unfortunately, instead of de-escalating the confusion or acknowledging my experience, the interaction became uncomfortable. When I expressed frustration about how the situation was being handled, I was told I was making her feel uncomfortable. She then ended the conversation a ..
My favourite place since before legalization when it was accessories only in Toronto. Great selections, wonderful staff, great deals handy points/rewards systems for discounts, donations, and monthly contest entries. Convenient location and good operating hours. Staff are hardworking and when the place is a little bit busy they are still chill and hustle around well. Staff follow proper polices, procedures and laws which ensures a smooth experience. This is a happy and safe environment for all.
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7.2 km ⧉ 
(289) 274-2900
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Open 7:00am - 11:00pm
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