Alex is an amazing worker. They definitely know how to give the customers a wonderful safe space and experience, while tending to multiple people at once. While we were shopping Alex continuously checked in on us and gave us wonderful recommendations. Beautiful job Alex you made our day just by being so kind.
The lady that works here, Holly is amazing! Really good recommendations and knows a lot about the brands! Awesome service and super nice and accommodating!
Came in today looking for advice and Alex had my back like no other! They went out of their way to help me and I was really impressed with the service once again, definitely reminds me why I go out of my way to come here :) Thanks again as always
Horrible customer service by the lady that works at this place. I asked her to see if they had a product in stock. She told me that they have never carried that before But I buy it there all the time. I asked her if she could just simply look and see, and she yelled at me and refused to look. And then would not help me find anything else and have no recommendations on something similar. She was rude, unkind, and very unhelpful. She had no knowledge on their products and was not able to help in anyway. I left that store and drove up the hill Where Dawson Was extremely helpful kind And had so much knowledge and recommendations. He was amazing at his job and extremely helpful I recommend going to the other location in Cochrane and asking for Dawson Instead of going to this location.
THIS IS MY RESPONSE TO YOUR COMMENT SENCE IT WONT LET ME RESPOND TO YOU…
Since it won't let me respond to your comment, I'm going to add to my original review so people can at least see what I have to say. I find it very hard to believe that you watched the footage on your cameras Because I never gave you a date that this happened if you're going off of the date that I posted this review that would not be correct. I never mentioned the day that this happened nor have you reached out to ask me about it. The other point I have to say is that you have no idea who I am or what I look like you wouldn't know what customer or interaction to look for on your camera cameras. So I find this to be a ..
Julian needs a raise he's impeccable with his customer service
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0.4 km* 
(403) 981-1019
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