Great store! They recommended the candy rain pre-roll from 1spliff and it was fire. My go to from now on
Would give 0 stars. They do not honour their word. Told me if I experienced any issues with cartridge or vape to come back for an exchange. Literally says it on their receipt and then because I'm over 7 days, they do not honor it. Doesn't say anywhere on receipt that return/exchange must be within 7 days. Bad CS, never returning. Cashier was also rude and not helpful.
False advertising for one the state they close at 11:00 yet the employee refused to sell me anything past 10:52 he said they close their system then why advertise your open until 11 when your not put the correct time wasted my time coming here last minute to get turned down when I could of went elsewhere cause they false advertise their time secondly their online ordering is backwards my girl friend purchased me some flower as a gift whe she was out of the country via their online purchasing method when I went to pick it up they demanded the credit card she used and her id whats the point of ordering if I habe ti bring the payment method in why not just make me pay in the store makes no sense im sure I could order it and set it for delivery and I dont have to show the mail man the credit card when he puts it in my mail box and the fact is if I were to make a purchase in the store I dont have to show the employee my actual cards and the number in them I just use the interact terminal swipe my.card and enter the pin if needed I don't have to show the employee the actual card they should not be asking to see your full card with number and details on it the guy working on Tuesday night was clueless and out to lunch amd most the employees have no clue about the products they sell the only person who does is the blonde girl at this point im willing to travel the extra distance to another place because this has left a sour taste in my mouth several times
They don't know their products.
My first time coming to this store to buy some concentrate(live rosin) - first experience, the employee gave me pre-rolls instead of concentrate. Second issue: it's warm, mostly all other dispensaries keep their concentrates in a fridge, so they don't become runny, and so that they stay fresh - 3rd issue: entire time while cashing out, the employee is holding the container upside down, once I got home, all the concentrate was stuck to the lid.
Second visit:
Website showed a particular concentrate I wanted, went in and asked for it by name, specified that it is a concentrate, employee said they only have one left in stock, he heads over to the display cabinet, unlocks it, and gives me a concentrate that was sitting in the display cabinet for God knows how long. Again, not stored properly. Again, while cashing out, employee is holding the container upside down.
How can we count on them to give us recommendations on their products when they don't even know what they're selling or holding in their hand?
If you're a concentrate user - look elsewhere.
Great "spot"and awesome staff. Went to purchase an accessory I saw on the shelf. Forget the gentleman's name that rang me up but the stock was showing out of stock and he tried other items of same origin and price all showed out of stock. He called the manager right away and was able to get me cashed out. Leaving happy and shortly after stoned.
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149 km ⧉ 
(647) 398-9666
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