The best cannabis store. Such an awesome selection. The staff is absolutely amazing. Always super kind and helpful.
And they have alot of fun gift ideas.
This store for sure ranks number 1 among the rest!
I have been visiting Rama Cannibis often since moving to Orillia and bring friends in when they visit because its a beautiful store. However last visit was very disappointing. I went in specifically for a candle they sell. I found the candle and was heading to pay when the candle fell out of the lid and the candle broke.
I felt awful but the lids are NOT great and it came right off even though the woman told me she saw me put it back on tight. I was told not to worry and to grab another by that lovely woman... I come to buy these often and they arent cheap candles at 20$ each. Only to be told by the gentleman behind the till I had to pay for not only the one I was taking but the broken one too.
Now fine I will, but I know how business works so know that can be written off. And now I won't be back. I won't bring friends and can no longer recommend this store knowing they double dip like this on their customers. This was a fault of the manufacturer for not having secure lids and I get to eat the cost??? No thank you.
Shame on the owner for not doing what is right for their customers who visit often. Even the party of 4 other people I was with agreed they won't be back thanks to that decision. Too bad, I really like this store and those candles shotty lids and all!!!
Ethan was of great help! He's very knowledgable on their products. He recommended a very nice pre-roll and a disposable vape , made my night. Thanks again, Ethan you're a gentleman.
Felesha helped me out, was blown away by her product knowledge and helpful customer service. Got a 1964 FSE cart off my suggestion I'd really enjoyed my last one. And it was a great rec! The cartridge tastes amazing and hits the sweet spot! 10/10 experience!
These guys were AMAZING! They were friendly and knowledgeable about literally every product! I honestly couldn't ask for anything more from them in terms of customer service! Gotta head back there for some dabby dab accessories and I'm super excited! 10/10 guys!
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