Been a customer of this establishment for multiple years really enjoyed this place but now this new guy started working here and he makes me feel really uncomfortable, he makes me feel like my presence is burden and it really makes me feel sad because everyone here for years had the best attitude and best customer service but this new employee has terrible customer service and now I shop up the street at value buds they make you feel like a human being.
Justin was so nice and helpful today. Taught me more about the products I was buying. Very knowledgeable and great experience!
Omar is an amazing bud tender he's extremely knowledgeable and always helps me find exactly what im looking for. I always return because of the amazing customer service I receive from him. The herbary has a good selection of high quality products for a good price and I would definitely recommend checking this place out its fantastic, see Omar you'll find exactly what you need.
Have been shopping here for quite a while and am always impressed by the selection,prices and professionalism of all the staff. Omar has made great product recommendations and like the other staff whom I am banking on their names, are always pleasant and nice to deal with. One of the best dispensarys in the city!!!
I cannot say enough good things about The Herbery. Every time I visit, I am greeted by an incredible team of staff who consistently go above and beyond to provide outstanding customer service.
What really sets this location apart is how knowledgeable the staff are. They know their products inside and out and are always happy to answer questions, make recommendations, and help customers find exactly what they need. Their product knowledge is second to none.
I also greatly appreciate how they are always looking out for their customers. The staff regularly let me know about sales, promotions, and ways to save money, which shows they genuinely care about providing value rather than just making a sale.
The atmosphere is welcoming, professional, and friendly, and I have never had a negative experience at this location. Every visit has been consistently positive, and that speaks volumes about the quality of both the staff and management.
If you're looking for excellent service, knowledgeable staff, great products, and a team that truly cares about its customers, I highly recommend The Herbery. They have earned my loyalty, and I look forward to every visit.
I rate them 5/5 stars without hesitation.
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473 km ⧉ 
(519) 204-2600
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