Tokyo Smoke
81 Conception Bay Hwy Unit 3, Conception Bay South NLStore Details
| 3.3 | ★★★ ★ ☆ ☆ |
(24) |
24 User Reviews
Ratings Trend
↘
Great ppl, wonderful service, my dog Jaker gives 2 paws up!
The store is well organized, it's easy to find what you want. The staff are friendly, engaging and knowledgeable about the products.
Friday, March 6th 2026 5:00 p.m.
I came into your store with a friend to purchase some cannabis.
Before I get into it, I know your identification policy is for everybody and I will state that I am 56 years old.
Immediately a female approached us and asked for identification. My friend produced her driver's license no problem. I did not have my driver's license on me so I produced my firearms acquisition certificate which is a federal government ID. You can use your firearms acquisition certificates to do many things. You can use it to buy firearms. You can use it to buy alcohol. You can even use it to board a plane.
However, apparently at Tokyo Smoke in CBS according to this female, you can't use it to buy cannabis, because it was a secondary piece of identification and if I could not produce a primary piece of identification, I was free to leave the store.
Said employee was quite confrontational didn't seem like she wanted to be there.
Myself and my friend were both in your store to make purchases that would have come to about $300 between us. But unfortunately for the lack of training coming from your staff, you missed that sale and you missed any future sales.
I left a message on your phone which hasn't been updated apparently since Christmas of 2019 for messages incidentally, but nobody has called me back.
I'd suggest better training for your staff and perhaps get rid of the angry one. She doesn't want to be there anyway.
Thanks for your time and not fo ..
Absolutely horrible staff. Customer service none existant. Then sells ya wrong thing. How missus got a job in customer serive is wild
Products are great, as well as most staff EXCEPT the guy with the straggly long curly hair.
My friend was picking up her online order and he asked me for my ID even though I wasn't getting anything, I turned around to go get it anyways and my friend said he laughed and rolled his eyes at me.
The CBS location just lost two customers due to his poor customer service.
Displaying 5 recent reviews of 24 total, sign in for expanded review summary.
Submit Your Review
Store Details
The Strain-er©. Explore Cannabis.
