These people are awesome especially Brandon hes a good employee
Always the same thing at this one. No one works. Say there open and tell u the day before there open, website says it's open. But is closed and it's 45 mins pass open. False advertising 😑
Brandon took really care of me he's very knowledgeable and kind.
Terrible service at this location. The young man working on Tuesday, Dec 3/2024, was rude and ignorant. He made it seem like a burden that I was in the business at 11:05 am. He clearly doesn't know the meaning of customer service. When I finished with my decision on what product I wanted, he was still counting the morning float to open the register. When I asked for what product I wanted, he sighed and grabbed my product with a rude look on his face. I'm not waiting for you to count your float to process my transaction when I am paying on Debit. That process should've been done 15 minutes prior to opening the store.
I have been a customer since the store first opened. And that particular associate shouldn't be in a customer service sector.
He once tried to rush me out of the store because it was closing in 10 minutes. And that he was in a "rush". That's not the customers problem.
That being said, (All other associates are great and give top notch customer service)* each and everytime!
First time I went there the lady was so helpful and truly amazing. Unfortunately tonight was one of the worst weed stores I've been 2 across Canada (strictly due to the employee). The guy was extremely rude, made my partner and I feel very uncomfortable and was straight up a horrible employee. Recommend the store, highly do not recommend keeping that young guy in the front. What awful service and belittling behaviour to customers.
Probably won't be back because of this.
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