Sold me product that barely worked, wont let me return or exchange unopened defective product for something that works like its supposed to. Will never come back to this local or a four twenty anywhere again after this.
Avoid this location if possible.
Yesterday purchased the WTF Strawberry was disappointed that the image on the website was for 3 pre-rolls and there was sadly one one in the package. Spike with staff and was informed that it used to come in singles and a 3 pack previously. However the image has not been updated by their product department. They also mentioned that they have reached out to this department, howevere nothing has been updated. And the packaging does clearly say "pre-rolls" not pre-roll.
I loved this store and coming here since it's super close to my place however this one lady by the name of Brianna has been the most hatful, racist and just unwelcoming which made me not want to come to the store anymore. So first day she asked for my id I didn't have it but I went home n show it to her then when a white man who looks younger than me comes in she doesn't ask him. Second day she asked again I showed her .. third day again n she said oh am not convinced ur above 30 which I don't even need to be! Not only that the way she talks to me is like she hates my guts, no hospitality, no customer service or just a normal human smile. But my interaction with everyone else has been great and none of them asked for my id after they meet me once. Unfortunately the time am off from work is when she starts working so I won't be coming back but she needs a customer service training! Because she is driving your customers away!
Amazing prices, and even more amazing staff! Definitely my first choice. The atmosphere of the shop is also so cute and cozy!
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