This place belongs to everyone! They have quality products at thrift prices, brilliant staff that navigated my purchases with laser like focus on my needs and even helped me purchase a few gifts for friends
Shaye helped me out and she was amazing! The sweetest, so accommodating, and very informative. I love the team here so much, my go to dispo for years. Highly recommend!!!!
Just got out of a terrible relationship on Maple and moved back downtown. It's been 11 years or so and I feel like a tourist in the city I was born in. Met a kind, helpful soul at this location 💜 Big up to my new friend Syd 🔫🔫🔫you were kind, so very helpful and you earned my trust. I am so very loyal to all people who take care of me! AND to boot, I got 10% off for letting me break the Hunny Pot Cherry! 🍒 I shall see you more often!! I have been in the hospitality industry since being child trained at my families Filipino Karaoke Bar in Scarlem!
ATTN: Management team, you have a gem in Syd and should give her a raise.
Syd, Thanks for making one of my worst days into a better, happier one!!
xoxoGbB
I visited this location for the first time earlier in the month and I must say, I am not impressed by the basic customer service that was lacking. I asked the girl (sounds like her name is crystal based on the negative reviews) if they had a certain product. She didn't even attempt to look it up. She abruptly told me no. Didn't offer any suggestions. And the way she looked at me...as if I was garbage. I've worked in customer service for over 20 years. If I treated someone like that, I'd be fired. She's a terrible first contact representative for your establishment.
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