Canna Cabana
3505 Upper Middle Rd., D03, Burlington ONStore Details
2.9
★★★
☆☆
(53)
53 User Reviews
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Have used this location a couple times. Always very good and the staff is polite. Great service even when it's busy
Great location, amazing staff. Kathra especially is friendly, very knowledgeable of the products and all around an awesome employee. Helped me with the questions I had, even referred me new products to try for the next time I'm in. She Was a pleasure to deal with, and outstanding customer service experience.
Ordered a bag and the sale was confirmed took my money... remembered that product was packaged Jan'26 and I preferred not to take it after all. Long story short, I did this on Friday and today is Monday and still no reversal/refund. No one at the store cannot do this ?? (not buying that bs) I didn't even have the bag in my possession and they still wont reverse the transaction. I spend 5k or more per year, and will not give this place another thought. weed stores are a dime a dozen in Burlington, and I've never experienced this type of behaviour, ever. But, if it so happens that i want to be treated like an idiot, I'll go back!!
The 2 ladies who helped me after I purchased the wrong drinks by accident, (1230pm Wed April 15/2026) were very helpful and accommodating, and got me the right items. I really appreciate the great customer service from them and the company.
Thanks again very much and looking forward to my next visit
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