Tokyo Smoke Waterloo Commons
655 Erb St W, Waterloo ONStore Details
| 4.5 | ★★★★ ★ ☆ |
(35) |
35 User Reviews
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I find this store to be extremely helpful, informative, and patient every time I visit. The staff are always super nice, friendly, and willing to answer any questions I have without making me feel rushed.
As an added bonus, they offer a seniors' discount on Tuesdays, which I really appreciate. It's always a pleasure shopping here, and I highly recommend this store for both their excellent customer service and great value.
Great store, very open and extremely organized. Very enjoyable buying experience and great discounts. Also Adam was very helpful and made the process easy. 👍🤗
Owen provided excellent service and made my first visit here a memorable one! Will definitely be returning.
Alex is not fit to represent this franchise with any class nor grace. I comprehend this is a substance distribution store but it is very unprofessional to be using while on work hours. This employee needs to be retrained so he knows how to correctly interact with customers. He is unnecessarily distasteful unprovoked! I will not be returning. Great way to lose business ALEX that is the opposite aim for your service.
NOTE: This had nothing to do with an ID. I provided my valid ID and that was not the issue.
I had a great experience here with customer service. His name is Adam and he helped me find everything and answered all my questions. Amazing customer service and amazing prices.
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