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usually my go to store, all the other staff are awesome BUT the lady with short blonde that was working tonight was so unhelpful and just rude.
i go in there consistently and i've never ONCE heard a staff member tell customers to just "pick what's in the display case because i can't find anything" while actively not even looking for the products that we want. there were 3 people in front of me that were told the exact same thing.
absolutely ridiculous. all the other staff jump at the opportunity to help and get you the product that you WANT, but she just couldn't be bothered.
Would recommend. I ordered online and they delivered! It was 7:20 and I tried to order it for 7:30-8 but wouldn't let me, so I did 8-8:30 and it got here a bit after 8:30. Overall still a good service and the joints are good. Got the strawberry tsunami diamond infused pre rolls!
Always polite and informative aka they're good at what they do...great prices as well!! Never had a problem or issue coming here!
Thanx Kelo staff!
Lost a faithful customer. After supporting Kelo since its conception and visiting on a regular basis I was sadly disappointed to find the doors locked early with the open sign clearly illuminating the sky. Josh was not happy to see patrons outside the door at 10:58pm, albeit nearly closing you would think there would be customer service through to the end. Let another group know on my way out that Kelo had locked the doors and would not like their business. Openly closed.
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