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I have been a cancer patient, buying my cannabis requirements from four licensed distributors in Canada - and Spectrum Therapeutics (part of Canopy Growth) for the past 3 years. I have purchased 57 orders in that timeframe but had a very bad experience regarding my last purchase. I sent a complaint to Spectrum about the quality of their .510 cartridges, because I have received brand new cartridges from them that don't work. I told them I would like to return the cartridge for a replacement or refund.
They replied asking me a bunch of questions - as though I was trying to rip them off. I sent a reply and asked to have a member of the management contact me to explain why the negative treatment? I also mentioned that I would not purchase from them again, if I didn't hear from their management on this issue. I am 72 years old and will no longer be buying anything from this company. TERRIBLE COMPANY!!!
Rich store Medical Technology manufacturing Philadelphia
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